Company name: International Customer Management Institute
Products & Services made or distributed: ACD, computer telephony, convergence, CRM, CTI, email, ethernet, facsimile, fax, frame relay, h.323, internet telephony, internetworking, intranet, IP telephony, ivr, LAN, messaging, pbx, predictive dialers, protocols, security, sip, speech recognition, tcp/ip, telecom, telecommunications, videoconferencing, voice mail, Voice over IP, voicemail, voip, vpn, WAN, wireless
Company Website: http://www.cconvergence.com
Address: P.O.Box 6177
Country: United States
Brief description: International Customer Management Institute provides call center consulting, training, publications and membership services.
Extended description: International Customer Management Institute specializes in providing call center consulting, training, publications and membership services. They offer services like workforce management, coaching program, quality assurance, call center assessment, strategy development, etc.
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