Sourcetool Global Business to Business Directory

SourceTool Supplier Profile

Overview

Company name: HDI

Products & Services made or distributed:  benchmarking data, benchmarking measures, cbt certification, certified auditors, certified trainer program, computer based training, computer operations manager, customer service, customer service management, ecrm, ehelp desk, executive forums, hdi 2001, hdi 2002, hdi 2003, hdi2001, hdi2002, hdi2003, help desk analysis, help desk analyst, help desk articles, help desk assessment, help desk association, help desk benchmarking, help desk books, help desk cbt, help desk community, help desk computer-based training, help desk conference and expo, help desk conferences, help desk consultants, help desk consulting, help desk education, help desk excellence awards, help desk expo, help desk management, help desk news, help desk return on investment, help desk software, help desk solutions, help desk staff, knowledge management, metrics, networking, online magazine, onsite training, on-site training, reengineering, senior analyst, site certification, training, training seminars, training videos

Company Website:  http://www.thinkhdi.com

Contact Info

Address: 102 South Tejon
Suite 1200

City: Colorado Springs

State/Province: Colorado

Postal Code:80903

Country: United States

Telephone: 1.800.248.56

Fax: 719.268.0184

Sales contacts:

Company Profile

Brief description: HDI is a provider of IT service and support membership association and certification and training body since 1989.

Extended description: HDI is a provider of IT service and support membership association and certification and training body. They provide certification and training for help desk, support center, and service desk professional, industry resources such as toolbox, forums, research, e-newsletters, and networking opportunities at local chapters.

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